Contact Us

Contact us with questions about a product, size, material, order, shipping update, or return. Include the product name or order number when applicable so we can assist efficiently.

Customer support

Email: support@veloriakidz.store
Phone: +1 (872) 243-0338
Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)

Mailing address

SEMCOGROUPE, LLC (dba Veloria Kidz)
710 E Main St
Lexington, KY 40502
United States

We aim to respond to support requests as soon as reasonably possible during business hours.

Frequently Asked Questions · Shipping Policy · Return & Refund Policy